Our privacy policy was last updated on October 20, 2020. It governs the privacy terms of our Website located at myfasttime.com, Services and tools we provide to you. Any capitalized terms not defined in our Privacy Policy have the meaning as defined in our Terms of Service.
We are committed to your privacy.
Our Website follows all legal requirements to protect your Privacy. This Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information and how you can limit how we share your information.
Content and information submitted to Fast Time (the "Services") is referred to in this policy as "Customer Data". Customer Data is controlled by the organization or third party that purchased the Fast Time Services (the "Customer", "you" and "your"). Where Fast Time collects or processes Customer Data, it does so on behalf of the Customer.
"Personal Data" shall be known as data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
"User" or "Users" shall be known as either or both of End-Users and Customers.
If you are using Fast Time by invitation of a Customer, whether that Customer is your employer, an individual or another organization you are an "End-User". The Customer is the sole owner of the data submitted to Fast Time. Contact the Customer to request that this data be deleted.
If you are a visitor to the Fast Time Website, Fast Time is the sole owner of such data. To request this data or that the data is deleted please email support@myfasttime.com
As a data driven application for scheduling employees we offer Customers and End-Users the ability to enter a wide range of data. The Customer Data collected includes but is not limited to employee names, company names, addresses, email addresses, phone numbers, departments, positions, job titles, working hours, profile pictures, shift times, clock in/out times, salaries, pay rates, time off, allowances and timesheets.
When an End-User logs into the Services they have the option of providing Customer Data such as but not limited to timesheets, clock in/out times, shift requests, shift swaps, vacation/time off requests, profile pictures, tasks, messages, notifications, notification preferences.
When you sign up for a Customer account, your are required to enter your companies contact information. This information including any billing information will be kept as long as required by law, tax and audit purposes.
Fast Time uses a third-party to manage credit card processing. Fast Time does not store any credit card information such as the PAN or expiry date. We do however store billing information such as company name and address as required by law for tax and audit purposes and to prevent fraud.
Contact information includes any contact information your choose to enter, import manually or otherwise. This could for example be from a registration or "contact us" now form.
We use your contact information, such as your email address or phone number to authenticate your account and keep our Services secure and to reduce abuse and fraud. We will also use your contact information to:
We will release your contact information to:
You can change the way that we send you information. This can be managed by using our unsubscribe form and entering your email address to opt-out of receiving future emails. We are however an online application, and may need to notify you of important information in regard to operation of the Services (including policies and policy updates), and it's security which may be sent regardless of your opt-out status. To avoid secuirty, invoice and operational notices you must cease your use of the Services.
We use the provided End-User and Customer Data to provide Services to authorized End-Users such as forecasting labour, scheduling, timesheets, time clocks, dashboards, displaying or sending notifications and many others. This data may be visible to other End-Users of the Services.
We do not sell Personal Data or Customer Data to third parties under any circumstances.
When a End-User creates a new employee, they may enter personal details. This is considered to be the Customer's Data and will not be used by us in any other way, except to send Customer and End-User configured notices or alerts, or as described in the sub-processor list.
For Customer Data entered by the End-Users, other than for communication and billing purposes, this data is considered to be proprietary to each Customer and we will not disclose this information except:
In addition to the data Users knowingly provide, we also record metadata, such as URL's, IP addresses, timestamps, performance information and information about your browser, operating system and if your on a mobile device we also collect the unique identifier for that device. This meta-data is typically used for auditing and security purposes and to improve the overall user experience.
Sensitive metadata such as an your latitude/longitude while clocking in/out is only recorded with your consent (your company may disable certain features until you consent).
We use Google Analytics to provdie InSites into how you are using the Website with the goal of improving your overall experience with us.
Google may install cookies and collect personal data from you. You may learn more about Googles policies at https://policies.google.com/technologies/partner-sites.
Like most online services and websites today, our servers keep log files that record each time a device accesses those servers. These logs files contain data about each access (metadata) including IP addresses, browser and operating system information, internet service providers (ISPs), the files viewed on our site (pages, images, scripts, etc) and logs associated with the generation of viewed files, operating system informationand timestamps.
We collect usage information about you whenever you interact with our Website and Services. This includes which webpages you visit, emails you view (emails may contain a small tracking pixel or equivilent technology), what you click on, when you performed those actions, information about account configuration, preferences, custom fields and so on. This information is used by us to improve the Services and to provide an enhanced user experience for you.
We may collect information through your communications with our customer support team or other communications you may send us and their content.
You hereby give us or our third party representatives permission to access to all of your Personal Data and any Customer Data when you contact our customer support. This access will be used solely for providing support, troubleshooting and to answer your questions.
We will retain electronic, verbal and written communications that you have had with our customer service representatives or support personnel. This information will not be sold or disclosed to a third-party other than to provide support or to help answer your question unless this information is required by law, court order, in a lawsuit or your violate of our Terms of Service.
We also uses a number of cookies to function and authenticate who you are. You can view which cookies we use and opt-out of non-essential cookies. For a detailed explanation about the cookies please visit our Cookie Policy.
Under the GDPR, Fast Time only processes the Personal Data of a Data Subject lawfully if Fast Time has at least one of six lawful bases for processing the Personal Data. Currently under this version of our Privacy Policy we reply on at least one of the following legal bases to process your data under the GDPR:
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Fast Time aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please feel free to contact us.
In certain circumstances you have the following data protection rights:
Please note that we may ask to verify your identity before responding to any such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. Please contact your local data protection authority in the EEA for more information.
You grant us the right to list your company name on our customer list without asking for permission, which may appear in marketing materials. You may request us to remove your company name at any time.
Safeguarding Customer Data is one of our highest priorities and we follow industry practises to ensure that your data is kept private while in transit, and stored at rest in our systems and in backups.
It should be noted that any data including Company Data submitted via the Services or Website is visible to other End-Users and Administrators of the same Company.
To Keep your data safe in transit we use SSL connections between our front facing web servers and your web browser such that an typical unauthorized third party can not view the data being transmitted.
We keep your passwords safe by storing them with a one-way hash and a randomly generated salt.
Although we are not responsible if a third party accesses your information by breaching our security measures, we will inform you (after we are aware) of such a breach within 72 hours.
If you have any questions with this privacy statement, the practices of this Website and Services or your dealings with this Website and Services you can contact support@myfasttime.com
Our Services are not to be used to process the Personal Data of anyone under the age of 18. If any data is to be entered, it is the Customer's data administrators responsibility to anonymize the data. If you learn that a child under 18 has provided us with their information without proper consent, please contact support@myfasttime.com
Sensitive data shall not be entered into Fast Time's Services. It is the responsibility of the Customer's data administrator to remove any information that is deemed sensitive by law.
To find out if we are accessing your data and/or to obtain a copy of the Personal Data that we have collected please contact us at support@myfasttime.com
End-Users can log in to add, edit or remove their accounts personal information. Any other information (including that entered in an employee record) must be updated by the Customer's data administrator.
Customer data administrators can login to add, edit or remove their own data or that of the any Customer's employees and associated employee records.
End-User or Customers have the ability to request that their data be deleted.
Customers can delete all of their Customer Data including their employee's and all associated data by using the "Delete" button at the bottom of the "Billing" page. The End-User account associated with the Customer can only be deleted once their are no longer Customers associated with their End-User account. End-User accounts can be deleted from their 'Profiles' page.
End-Users who would like their Personal Data deleted from Fast Time should contact their Customer's data administrator (their employer) and request their profile to be anonymized. Customer administrator's can anonymize employee profiles by clicking the 'Delete' button on the employee record and following the prompts. The End-User who created the Customer account can delete employee profiles by clicking the 'Delete' button on the employee record and following the prompts.
Anonymizing the employee's profile will replace the name with initials, remove the email address, avatar, phone numbers and delete the employee's audit log (employee record audit data only). Data entered into other fields, schedules, timesheets, etc will not be removed so it is important for the administrator to manually check and remove Personal Data that may be stored elsewhere.
Billing and related data (including metadata) will be maintained for audit and tax purposes as required by law.
We will only keep your data as long as it is necessary for the purposes stated above and after a data retention period of upto 90 days (to prevent fraud or other illegal activities). After this period we will undertake the deletion of your data within a reasonable time frame and remove it from the live production servers and databases.
Metadata and device information will be maintained in logs as long as it is needed for security, performance and audit purposes.
After data is deleted from the production servers, it may remain still reside in our offline backup and/or log file for up to 36 months. All efforts will be made to ensure the data is deleted again if a backup is restored.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy to this page.
We will let you know of a change via email and/or a prominent notice on our Website and/or Services, prior to the change comming into effect. The effective date at the top of this Privacy Policy will be updated such a change.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact support@myfasttime.com to obtain a copy of your Personal Data in a machine readable JSON format.
If you have any questions about our Privacy Policy, please contact as at support@myfasttime.com.